
The Wallwork Group has a long history of supplying the New York/New Jersey area with the finest heating and air conditioning products.
Through well-trained associates, we are committed to ensuring
your long-term satisfaction.
Warehousing & Inventory
Our company has 10 warehouses located throughout eastern New York State, New York City, Long
Island, and New Jersey filled with well over 160,000 square feet of inventory. We carry complete
lines of residential and commercial heating and air conditioning equipment and related parts
to
satisfy your immediate need for product.
Delivery
We offer several free delivery options, as well as a multitude of special delivery services.
We offer 7 days a week, 24 hour a day service; as well as inside delivery, equipment disposal,
rigging, and other special handling and delivery services.
Sales & Technical Support
We employ knowledgeable, service-oriented personnel, as well as a number of specialized
customer support individuals. As a Wallwork customer, you will have access to
Residential and Commercial Equipment Specialists, Parts Specialists, a Technical Service
Department, and an Aftermarket Product Support Department including a Consumer Support Specialist. You will also have easy access to
our company’s upper management. As our customer, our whole company is available to assist
you.
Financing
We offer a number of payment options. In addition to a Wallwork charge account, we offer
third-party accounts, leasing options, and end-user direct bill programs. We also accept credit
cards.
Training
We believe in the continuous training of our employees and customers. We know training is
critical to our success and yours. Accordingly, we offer local sales, service, application and business training sessions at
our facilities or yours.
Advertising
We utilize professional advertising agencies to work with you to maximize your sales of our
products. We offer co-op funds for television, newspaper, yellow pages, the Internet, and other
media. We run and support advertising programs all year long. As your business partner, your
success is of primary importance to us.
Quality, Nationally Recognized Products
We are committed to providing you with high quality, name brand products. Our extensive
quality product offering is unmatched.
Warranty
We give you fast turnaround on your factory warranty claims. We help you with your claims
in an efficient and expert manner. In addition, where appropriate, we offer extended warranty
plans so your customers can protect their investments well beyond the manufacturer’s standard
warranty period.
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